With Refresh Computers Managed IT Services, you can be assured that any computer related problems your company experiences will be resolved quickly and professionally. Our service plans are designed to help small to medium sized businesses save time and money. We have certified technicians to ensure the best quality service.
Call 407-477-5655 for a free consultation and site survey.
IT Service Plans:
Workstation maintenance: $39.99 per month
- Minimum 3 computers
- 2 on-site calls per month included
- $25 for additional visits
Server maintenance: $119.99 per month
- 2 on-site calls per month included
- $25 for additional visits
Included Features:
- No extra computer labor costs. (Only pay for replacement hardware parts.)
- Tech Support via remote desktop, phone, e-mail, or on-site
- Virus/Spyware Removal and Anti-Virus Setup
- Operating System Reinstallation
- Access to loaner computers to minimize any downtime (Third party software not included)
- Wired Network Setup
- Wireless Network Setup
- VPN Setup
- E-mail Setup
- Quarterly Facility-Wide Diagnostics
- Software Updates and Computer Optimization
- Remote Data Backup through Carbonite (Additional $600 per year for Business Solution)
Monitoring
Refresh Computers will proactively monitor your network and devices so problems can be corrected before you even know about them.
Network Support
If your network goes down you need to get it back up as soon as possible. Refresh Computers technicians are trained to troubleshoot and fix all network issues.
Help Desk Support
Help is only a few clicks away with our ticketing system. Users can expect to have a reliable and easy help desk experience through our intuitive software.
Remote Support
When you have a problem it helps to be able to see what the user is experiencing. Our remote desktop software lets us see exactly what the end user is having trouble with so our technicians can remedy the situation quickly and efficiently.
Phone Support
Our technicians are just a phone call away. Always courteous and professional, you can expect top quality phone support without having to wait on hold.
On-Site Support
When remote support isn’t enough our technicians will come out to your place of business and deliver quick and professional service. Our fleet of vehicles is ready round the clock and each technician is equipped with the tools to complete any task.
Cloud Backup
With Carbonite you can safely and securely store all your important data online. All data is backed up automatically so you can keep working on your business.
