Robert Goudin, March 15, 2020 – I bought a refurbished Dell Latitude E5420 laptop computer this past Friday after listening to the radio show with Andre and another for a few years! Was time to replace my ancient Toshiba Satellite Laptop. Found a Great deal and much more updated and better Laptop. Got home and a few days latter had an issue with my battery and charger, Andre looked at it, figured it out and took care of it and rectified the problem at no charge to me! Best and greatest customer service, I regret buying at Best Buy all these years! I am so very happy I found and purchased my next laptop at Refresh Computers!!! I will be coming back soon to buy another laptop for my wife next! I would not shop anywhere else! Josh, Andre, and all the staff are the very best!
Trinket Mason, March 10, 2020 – Went in with what I thought was totally lost information. They showed me I actually did still have in on ex HD, FREE diagnosis. I went back home, thought I did the same thing he did in store but something was off. I took my desktop down with me this time, within no time he had information available for me with a ‘glitch’ fixed too. Very LOW price for this awesome job. Definitely recommend to anyone looking for experience, knowledge and great prices.
Rosetta Del, March 5, 2020 – I needed a new internal battery installed on my laptop. I ordered it from Dell. I didn’t want to attempt to install it myself because there were so many little screws. I walked into Refresh Computers was greeted with friendly staff. They took care of it quickly . Price was extremely fair and reasonable. They will definitely get my business again. A++
Barbara Smart, February 27, 2020 – They are always helpful and honest. Stand behind their product.
Dana Mosely, February 19, 2020 – My wife’s computer was starting up sporadically and eventually stopped working altogether. I took it in on a Saturday just before noon. Diagnostics took about 20 minutes to find a faulty hard drive. I had lunch in the strip center across the street (a little mom and pop restaurant; very good brunch) and returned to pick up the computer and drive home. It was less expensive than expected and my wife is happy with the results (no easy task there). All in all, a great experience and I learned quite a bit in the process. The folks at Refresh were very nice (and patient) throughout.
Paul Sadusky, February 9, 2020 – Brought my computer in for a bad hard drive. Got there 45 minutes before closing and was able to pick up my repaired and upgraded computer the next morning . The pricing and service were far better and much cheaper than anywhere else. I have not taken my computers anywhere else for service in 10 years and buy my computers there.
Lonnie Bernstein, February 2, 2020 – Very knowledgeable staff.
Lorraine Larocque, January 30, 2020 – Very knowledgeable and not overpriced. They are worth it.
Chrissy Martin, January 29, 2020 – Praise for Obay! I was told the motherboard on my laptop was bad so I purchased a new one and brought it in to Refresh Computers to install my old hard drive. Obay mentioned the problem could be a bad memory instead of the motherboard. He checked it and sure enough, he was right! He saved me $600! He was very kind and extremely helpful – Definitely my favorite employee there. Thank you, Obay!
Russell Beltz, January 28, 2020 – Always GREAT SERVICE!!!
Rizal Martinez, January 20, 2020 – Friendly service.
Tim Welsh, January 19, 2020 – Purchased my “new, refurbished ” Lenovo ThinkCentre PC from Refresh two weeks ago. Tech installed Windows 10 and made sure system was updated and clean. Great buying and customer service experience! My PC is super fast with the new Intel Dual Core processor.
Penny McCullough, January 18, 2020 – Love these guys! Very professional and reasonable priced. Will definitely use in the future!
Executive Management, January 16, 2020 – These guys are great and prices are very reasonable.
Richard Mapes, January 15, 2020 – Very professional, very friendly. Helped trouble shoot PC problem & did not charge me. I drove about 45 miles to their place.
Paul Anthony, January 13, 2020 – The best experience I’ve ever had from any establishment. They were all very professional, helpful, and friendly! Charlie is the best! If I have any more issues in the future, I won’t hesitate to take my computer back to them because they did a fantastic job! 10/10 would recommend, they’re the best computer repair shop in Florida.
B. Childers, January 13, 2020 – Fantastic service and prices.
Charles Friel, January 4, 2020 – Small town atmosphere, customer service smiles!
Ricardo, December 26, 2019 – Great customer services affordable sales and computers repair nothing to complain.
Becky Smith, December 19, 2019 – Great service and prices!
Sarah J, December 18, 2019 – Bought our daughter a refurbished pc at an incredible price!
Joe Laughlin, December 16, 2019 – Even though it is used equipment, the many computers I have purchased over the years for family and businesses have met and exceeded my expectations.
Jim Shepherd, December 13, 2019 – I had them increase my RAM and update my operating system to Windows 10. Great service and the computer is performing very well. Thank you Refresh Computers!
Doug Hamel, December 12, 2019 – Very best.
James Shepherd, December 11, 2019 – Refresh updated my operating system from Windows 7 to 10. The turn around was quick and it appears to work good. It cost me a fraction of what a new computer would have cost.
Jeremy B., December 11, 2019 – Good place to get a diagnostic on malfunctioning software. They also accept old (junk) hardware for the purpose of recycling. Very efficient place.
Ed Lin Gallardo, December 5, 2019 – I will buy my next laptop here. They are so technical, I left feeling like a geek.
Pete Brewer, December 2, 2019 – These guys are simply amazing! I came to them with what I thought was a dead portable hard drive, and in just a few minutes, they determined it was just a bad power supply. I thought I had lost untold pictures, music and data files. Thank you, Refresh Computers!
Aldo Mejias, December 2, 2019 – The staff is very friendly and knowledgeable. They help you to get the right computer to meet your needs at a very affordable price.
Near Evolution, November 28, 2019 – Very helpful they are polite and have good customer service and for a free diagnostic they do amazing work and go the extra mile to find your problem.
Leo Frediani, November 20, 2019 – Every time I go to Refresh, I have been totally satisfied with their knowledge and service.
J. Michael St. John, November 14, 2019 – Refresh Computers on SR 434 in Longwood can help you with all your computer needs. Friendly, and knowledgeable staff of technicians are happy to help you to repair your current computer, or help you pick out the best up to date computer. All refurbished from their extensive stock, at the best prices in Orlando. Financing is also available if needed.
James Jeffcoat, November 12, 2019 – Very good. Will go back if needed.
William Young, November 4, 2019 – I needed a M.2 standoff screw. The staff there went out of their way to make sure I got one. Free!! I will go back the next time I need anything for my computer or peripherals! Thanks again!
Jay Louis, November 3, 2019 – Great place for used computers and repairs. They stand behind their work.
Megan Radey, November 3, 2019 – I contacted the Longwood location of Refresh Computers and I am so glad that I did! From my 1st contact call to walking out the door with my PC good as new, every staff member was friendly, knowledgeable and a pro. Costs are reasonable and service quick. Absolutely won’t go anywhere else!
Jason Caulder, October 26, 2019 – The guys were very helpful with our technical problem on our new laptop. The wifey is very pleased and relieved.
Nicholas Coday, October 24, 2019 – Looked like good prices, was just browsing at the time.
Mujahid Jaffer, October 23, 2019 – I went in to get my laptop battery replaced and Obay and Josh were very helpful and quick. It was done in about 10-15 minutes. Would definitely recommend Refresh!
Jeff Cashatt, October 21, 2019 – This should be your metro-Orlando “go to” place for all things computer-related. If you’re a serious geek, you may find better prices online, but you won’t find a more helpful, friendly and knowledgeable sales and repair staff. Refresh Computers has a huge selection of used and refurbished computers–laptops, desktop, mini’s and servers–with warranties they stand behind, and prices that can’t be beat. In addition, you’ll find accessories and upgrades at fair prices along with personnel who can help you with the right selection and, if necessary, make the installation or repairs for you. I’ve purchased several systems from them, had repairs done, referred a number of friends who have been equally impressed, and I will definitely return in the future.
Djmaas Slow, October 8, 2019 – Purchased an Apple computer for a really fair price also the inventory is great, I would recommend this location to do business and I will do business here again.
Mark Anderson, October 2, 2019 – These guys are solid. I come here to get all my computers and have for years. I never have any problems. Super knowledgeable and professional. They deliver for big orders. Can’t beat it.
Joe Stinnett, October 1, 2019 – They are fast and great to deal with.
Andy Geraci, September 30, 2019 – The staff is knowledgeable and friendly and the computers are a great value.
Spencer Yeamans, September 30, 2019 – I have two laptops that I bought from Refresh and they are still excellent. I think I’ve had MAYBE one instance where there was an issue, and that was a windows update problem (that I fixed). I highly encourage anyone looking to purchase a refurb laptop to consider Refresh before elsewhere, simply due to the thorough and ethical way they do business. I’ll be buying myself another laptop for Christmas soon.
Michael Ervin, September 28, 2019 – Excellent
Tom Welling, September 24, 2019 – I have been purchasing computers for my business from Kacper and his team for years. The level of honesty you receive at this establishment is 2nd to none. I will never look elsewhere for computer purchases or service as long as this business is around. The amount of times these guys have saved my butt is more than I can count and the speed of the service is awesome. They understand when you are in a pickle and get go above and beyond for you. Keep it up guys!
Omar Chavarria, September 21, 2019 – Great customer service.
Sondra Monroe, September 21, 2019 – Excellent customer service. Excellent prices. Knowledgeable staff. I live in Orlando and was referred there to the location in Longwood on 434. Drove all the way and was not disappointed. Will return if additional service is warranted or if I need an item.
Bob Cento, September 17, 2019 – What a GREAT bunch of people. I cannot go into the details but Andre and Kacper are AWESOME people who helped me right thru a situation that will make me a customer for life. The people there are kind and helpful and the prices are excellent for a refurbished laptop. The laptop I received looks brand new and I got a good price for it. I even plan on getting an extended warranty as I feel that they can fix it better than others in the rare case it might need repairs or tweaking.
Heidi Gouge, September 15, 2019 – These folks saved my bacon more than once!
Betty Dahmus Dalton, September 11, 2019 – My computer died and I was not wanting to give up my Windows 7 program, so they were able to transfer the program and all of my information to a new computer. The service was beyond anything we have ever experienced. They even followed up with us to make sure we were happy. I can’t recommend them enough.
Robert Astle, September 11, 2019 – Jordan was super patient with my questions. Very good experience.
Suhas Riggs, September 10, 2019 – Only place I take my computers and laptops. They’re knowledgeable, friendly, and don’t try to push you into buying something unnecessary.
Adelia Chambers, September 8, 2019 – I have not been yet but they answered my questions and told me about the Tune Up Tuesday, which will save me $50. So far, good. Looking forward to visiting soon.
Gary Shif, August 28, 2019 – Great knowledge, pricing and always provide solutions. Casper and the staff are absolutely the best!
Jorge Sanchez-Vahamonde, August 24, 2019 – Great place to get your PC checked and or fixed. Good prices and fast service.
Nathan Moxley, August 24, 2019 – Friendly and patient staff. Fair prices and free diagnostic for repairs. Highly recommended.
Sheri Crabtree, August 19, 2019 – Everyone at Refresh is always so helpful. They’re reliable repair service and great prices make them hard to beat!
Stan Fisher, August 19, 2019 – Great company. Will use again.
John Irwin, August 16, 2019 – Service was quick, friendly, professional.
Al Doeberling, August 10, 2019 – Great customer service
Joy Seaton, August 4, 2019 – Great Thank You
Jeremy Dorlon, August 4, 2019 – Personable staff, and friendly service.
Jonathan Phaneuf, July 31, 2019 – The entire staff goes above and beyond to provide exceptional customer service. I went into the store with my mother who was looking for a new computer. They took the time to explain to her exactly what she needed, and didn’t try to sell her something more expensive just to exploit her lack of knowledge. I strongly suggest speaking with John. He was the one that helped us directly. All of their employees are class act individuals!
Penny McCullough, June 26, 2019 – This company is great! Efficient repairs, knowledgeable employees! So glad they are there to help when I need it💕Thank you!
Brian Sackett, June 22, 2019 – Great people to work with every time that I have been there.
Tracy Calato, June 18, 2019 – Jordan was so friendly. He knew exactly what he was doing and made me feel comfortable leaving my computer with him to find a resolution.
Beverly Boothe, June 14, 2019 – I am thrilled to see a company demonstrating ethics. Refresh is the place. With Jordan helping me, my “alleged” problem dissipated, Within minutes he had my computer working and helped me eliminate what could have been a costly and unnecessary repair elsewhere. Thank you. I will be back when I need a professional. A friend had told me about your business. I found out first hand how exemplary your computer business is. You are a breath of “freshness”!
Larry Burke, June 6, 2019 – Made a few purchases there. Andre and the crew are knowledgeable. Fair dealing.
Sarim Gordon, May 28, 2019 – My mother has been coming here for years and I came in today to get an old computer a friend gave me to work. Totally fixed it. They rock! This store is here obviously because they’re doing a lot things right. I definitely suggest this business. 😍
Kyle Leavitt, May 24, 2019 – Awesome store to fill in your computer needs, if you want something well priced and people who aren’t going to oversell you something you don’t need then this is the place to go, everyone there is very friendly and very knowledgeable. I would recommend this place over and over to anyone that’s a normal consumer or even a business that needs a great computer with awesome service.
Melissa Padilla, May 22, 2019 – Excellent prices, friendly, honest and nice staff!
Daniel Scarano, May 16, 2019 – Great establishment to get professional work done, very attentive and patient with issues that arise and will get the problem fixed in a timely manner. I would HIGHLY recommend an employee named Jordan as he loves to help as much as he can. If you’re reading this and the next time you visit the establishment please ask for him as he’ll do some of the best work possible. Everyone there is very capable but something about Jordan just leaves a lasting impression and reason to return. 10/10 Customer service.
Short Skirts, May 14, 2019 – I had been sitting on a malfunctioning computer for about a year, too anxious and technology-illiterate to have it looked at. When I finally decided to get professionals to give it a glance, I looked up Google for local-reviewed repair services. I discovered Refresh Computers and was pleased to see that it was highly-rated. I took my tower in and was greeted by Doug. I was pleased by his calm demeanor and patient personality. After an initial evaluation, a gentleman by the name of Gene took a look at my computer. He eventually learned that the graphics card had gone bad and needed to be replaced. I was offered an equivalent graphics card which was the cheapest option (I appreciated that they did not immediately attempt to upsell). Seeing as the entire process was less expensive than I had anticipated, and wanting to upgrade anyways, I asked for a higher graphics card to be installed. Gene did so swiftly and even engaged me in pleasant conversation. At the end of the transaction, I was surprised to learn that it was Gene’s last day working at Refresh Computers. He was on his way out the door and nevertheless he aimed to give me the best customer service possible. While Gene may no longer be around, it’s encouraging to know that a general spirit of high-quality customer service is enforced at this establishment. From my experience, I would highly-recommend.
Robin Martin, May 12, 2019 – Thank you Clifford at Refresh Computers! Clifford spent 1.5 with me today diagnosing my laptop and performing all types of scans, etc. until the problem was found and fixed. The store was closing but Clifford and the other Refresh experts didn’t rush out customers. I appreciate the kindness, patience and quality service provided by Refresh and their employees.
David Wooden, April 27, 2019 – EXCELLENT customer service, friendly/helpful/knowledgeable staff, and fair pricing. From my experience on 27 April 2019 they just earned a repeat customer.
Linda Ward, April 13, 2019 – Obay from the Refresh Computers team SAVED the day for me!! I lost all my documents on my external hard drive and I was in panic mode! He accessed teamviewer and found the problem and fixed it on the spot! No hassles and smooth sailing for me now!! Refresh is very fortunate to have such a skillful, patient, professional, and caring CSR who LISTENS on their team and gets results for their customers. I have been a customer for over 5 years & have never been disappointed and have always had my problems resolved! I recommend Refresh for all your computer needs 100%. Thanks again Obay & Cheers!!
Carrie, April 12, 2019 – Doug is amazing he is kind compassionate helpful informative a good teacher and when there’s a part you need that’s on sale he doesn’t try to push the full sale price very good to his customers and an asset to everyone who needs computer repair assistance or even computer guidance he’s an extremely intelligent man I trust him with all my technology equipment.
Edwin Rios, April 11, 2019 – Great
William Browning, April 10, 2019 – Great place to get a good deal on anything computer. Nice helpful staff.
Karin Byron, April 9, 2019 – I’m still happy to make the drive to Longwood and I’m always down to support the Mom and Pop stores instead of the big box stores. Got a great deal and they moved all my files to the new computer. The big box stores don’t do that for you.
James Sweeney, April 3, 2019 – Service was great and my computer is good to go.
Joseph McGahey, March 23, 2019 – The service is amazing and professional. They pay a lot of attention to the customers and their needs. We have made many purchases and had many repairs here and our expectations have always been exceeded.
Steven Knox, March 18, 2019 – They had what I wanted. Plus data transfer from old laptop took less than an hour. Great service!
Wayne Wilson, March 16, 2019 – Thanks Kyle with your help with my computer. This is my second computer from Refresh, happy with product, all future computers will come from here.
Lou Wilkerson, March 1, 2019 – I was there the other day to set up my new computer. Andre Klass helped me and was so helpful. All the guys are always very helpful. I wouldn’t go anywhere else.
Laura Wulf, February 19, 2019 – Always great work, reliable and cost effective!
Rebecca Gaskin, February 7, 2019 – Knowledgeable staff, great deals.
Soni Marc, February 3, 2019 – Very impressed with the level of customer service.
Nancy Christensen, February 2, 2019 – They are always willing to help and are patient with us seniors, they are the best.
Dick Cooke, February 1, 2019 – Professional place to get your computer repaired or to purchase.
John Campbell, January 26, 2019 – I just finished going there to build a computer for my retro gaming station their staff was very helpful and their selection was awesome I would totally recommend going in there if you’re trying to get a computer without spending the money in a big box store.
Thomas Kilmer, January 22, 2019 – They were able to help me when Dell wouldn’t. My laptop is just outside of warranty and started to have Wi-Fi issues. I called Dell technical support and they wouldn’t help but recommended I look for a local shop. I checked Google and found Refresh Computers. Took my laptop in and they were able to identify it was a hardware issue. Although they did not have a wireless card in-stock, they were able to take one from another laptop in the shop and get me working again. They also charged so little for their service where another store might have gouged me. Definitely go to them with your computer troubles!
David Hennen, January 21, 2019 – Hello, I purchased a Dell Optiplex 990 a few months ago. I needed this desktop for general work and also video editing. I purchased a graphics card (from ebay) and tried to install it myself. It was not the low profile so I purchased a slot riser cord. I tried to make this work but I had no succsess getting this to work. I stopped by to ask questions and they said bring it in and they can install it for me. The following week I received a call from the service tech stating that this cannot work with this system and I needed to purchase a different graphics card. Mr. Andre Klass was nearby and heard what was going on and said he wanted to look at it. I told him that I could not get this graphics card to fit and even the service tech also could not make it work. Andre looked at it and said he knows that this will work. He spent about 10 minutes manipulating this card to fit in the proper slot. He then uploaded for me the drivers and it all started to work as it should. He spent about a total of 1 hour of his time on this. I asked what do I owe for this and he stated that there is no charge. “Just taking care of their customer” is all that was important. It is hard to find such dedication for customer service today. No one seems to care or take time, but Mr. Andre Klass does care and will take time to go above and beyond expectations. Thank you for a wonderful service! David Hennen
Jeffrey Wells, January 20, 2019 – Great used computers at amazing prices. They stand up to what they sell and have an amazing tech service department which can repair almost any computer.
Penny McCullough, January 18, 2019 – So pleased with service today and technician helping me. He answered all my questions and work was completed quickly!
Ron Robertson, January 9, 2019 – Kyle was great and helped my wife sort through several laptops and explained the advantages of SSD over HDD, (solid state drives boot up nearly as fast as a tablets–good-bye Hard Disk Drives!) processor speeds, dual core vs quad core, Core i3, through i7, etc., and other concerns she had. We felt we didn’t overspend and the fairly recent machine we bought has some nice features that should stave off obsolescence for a few years. Plus, we’re recycling and getting more value, no bloatware and will purchase there again when it’s time to replace the desktop. They have good prices on gaming systems and refreshed Macs, both laptops and all-in-ones.
John M., December 30, 2018 – I always receive great service and professional advice from the knowledgeable people working at this location, but I would like to especially thank Andre Klass for his consistent professionalism and outstanding customer service.
Christopher Roxbury, December 27, 2018 – Friendly staff and reasonable repair prices. They have a good selection of all kinds of computers and parts in stock. The turnaround time for repairs is fair as well. I have had my laptop repaired there once and been back for a few parts…. in the future for my computer needs I’ll be back here.
Gary Parker, December 26, 2018 – Won’t buy anywhere else, wonderful people and products, best customer service I have ever had.
Cheryl Weiner, December 26, 2018 – I was very nervous walking in with my laptop that had (what I call) the black screen of death. I thought it was a major issue. But.. Jordan made me feel welcome and in less than 5 minutes had everything fixed and working properly. I would recommend Jordan and the entire refresh team Jordan, you and Refresh ROCK!!!!!
Angie Hart, December 18, 2018 – Yes, no pressure here! Prices are standard, not inflated. What’s superior is their service, warranty, selection, sales and repair prices. We will be back.
Ivy Greene, December 8, 2018 – Excellent deals on refurbished computers! Don’t pass up purchasing the extended warranty.
Constance Zell, December 4, 2018 – I have nothing but good things to say about this company, they always take care of the problem with little or no out of pocket cost. I am so glad I bought my computer from them. They will have a lifetime customer with me and I highly recommend them.
Maurice Lareau, December 1, 2018 – I just had my computer repaired, it was done professionally and the service was quick. Andre Klass helped me with it and was very friendly and courteous, he found the problem in no time at all. I highly recommend this place on SR-434 in Longwood. They have plenty of used computers, monitors and connection pieces in stock.
Sophie Kilmer, November 29, 2018 – Great place to go to for affordable prices on all sorts of computers.
Phil Ruthven, November 25, 2018 – I drove over an hour from Titusville and am glad I did. Doug, the associate I met, was very helpful, knowledgeable and educational for my specific needs. He understood my goals and showed me a number of options with pros and cons for each. It was clear Doug wanted to help and was not trying to ‘sell’. No wonder these guys have such great ratings. Bravo guys, bravo.
Jim Clark, November 5, 2018 – Kyle was super today 11/5/18. He was efficient and quickly diagnosed my problem as being a bad video card and not a bad hard drive like I had feared. No charge for the diagnosis. A great place. Thanks, Jim
Andrew Brooks, October 22, 2018 – I met Andre at the Seminole County business chamber meeting. He was so nice and easy to talk with. He was the first one to come up and greet us.
Lee Lincoln, October 22, 2018 – Great service, reasonable prices.
Red Yeamans, October 18, 2018 – Both Dell laptops I bought from you are still going strong. Very pleased with your work and service. Will buy again soon…
Richard Yow, October 4, 2018 – Wonderful company. I own a small dealership with 9 employees and 8 computers. Kacper from Refresh came out and upgraded all computers and we love them. I am also having him update my NC office as well. We are so happy and loved the prices. Great service!
Ramon Moser, October 3, 2018 – Excellent used computers, excellent service (thank you! Jordan), great value. I bought a tower, Windows 10 installed, $150. Jordan listened to my problem and installed my old hard drive as a slave while I played a Flight Simulator game lol. In and out in 30 min. with all my problems solved. This is the Place to go even If you have to travel 50 miles.
Chuck Culbertson, October 1, 2018 – I needed to replace an old computer. After asking for recommendations in various FB groups, I decided to go with Refresh Computers. Tanner helped me out with a computer and wifi router that meets my needs. They transferred my files from the old computer to the new one. I’m very satisfied with the goods and service I received.
Casper Johnson, September 26, 2018 – Good service.
Kelly Keefer, August 30, 2018 – Got a computer here for school, they’re very knowledgeable and helpful and my computer runs great.
Tom S., August 28, 2018 – Great experience. Purchased Dell laptop had a couple of issues. They repaired it will I waited. Recommend them to all my friends. Unit works great.
Sarder H., August 17, 2018 – If you want used computers then this is a place. Most of the persons here are very nice and helpful. I had an issue with my MacBook, they helped me right away. Especially thank you to Adam and other person can’t remember the name who helped me out with on my MacBook issues.
Connie Hudson, August 16, 2018 – Donated old electronics so they don’t end up in the landfill. Ordered a part. Reasonably priced. Knowledgeable reps. Very pleased.
Christopher Berko, August 11, 2018 – Good people working there. Everyone was very helpful.
Desiree Solomon, August 2, 2018 – I went there to ask a couple questions about my laptop. Once I walked in, I was greeted immediately by Jordan. He was knowledgeable, and very nice. I will definitely be going back again for help! Thanks Jordan!
William Kinder, August 1, 2018 – Great price. Frendy service. Was there for my daughter. Will definitely be back later when I get paid.
James Hilston, July 30, 2018 – I bought a PC from the Longwood store about a year ago and it was easily one of the best experiences in purchasing an electronic. The staff was very polite and helpful and the customer service was great. They told me what I should get for what I wanted to do with a computer (some gaming and room for future upgrades) and the prices are incredible. If you want to buy a computer, go to Refresh.
Dom Figueroa, July 14, 2018 – Super helpful!
Ginger H., July 13, 2018 – We have been bringing our computers & tech problems to Refresh Computers Longwood for years. Everyone is knowledgeable, helpful, patient & friendly. The company policy provides free tech support over the phone or in the shop for 15 minutes. We are technologically challenged so we have been the beneficiary of this benefit more times than we could ever count. On the rare occasion our problem was more involved, the service charge was more than fair. We highly recommend this location.
Gordon Adkins, June 12, 2018 – Thanks tech guy Warren! PC was crashing with blue screen for weeks and I was dreading taking it in. The wait was stupid on my part. All of the productive work time lost was a serious set back. They checked my SSD and it had serious issues and verge of total failure and RAM was another issue. New parts were very reasonable. I doubled my RAM and SSD size and now my six year old PC is screaming like I remember day one.
John Rice, June 1, 2018 – Great prices and service.
Paul Harvish, May 31, 2018 – Great place to get a used computer.
Hassan Boussi, May 24, 2018 – Awesome deals.
Richard Holland, May 23, 2018 – Best place to buy a laptop computer for under $150.
Gina McManamon, May 18, 2018 – Got a virus on my computer and I was shaking because I thought there was no hope. I called Refresh immediately and they said bring it up and we will check it out. They did and fixed it right there. I am not sure what I did to “catch” a virus. The computer is back to normal. I also had a laptop repaired at Refresh and it works beautifully. My daughter bought a used computer and it is like brand new. No problems ever.
Austin Grace, May 13, 2018 – I recommend Refresh to everyone I know. I personally have bought 3 computers from them since 2014. They have awesome service and they are up front and honest. You will always know what is going on with your computer and they don’t need to ship across country like other places just for a repair. Their computers have been very high quality. Thank you Refresh for what you all do.
Dave Anderson, May 5, 2018 – Great service. Fast, affordable and knowledgeable.
Steven Cohen, April 26, 2018 – Excellent.
Jesse Cutler, April 24, 2018 – I’d like to praise Andre Klass for his knowledge and expertise in helping me with my HP PROBOOK. HE DESERVES A RAISE!! And PRAISE. THANK YOU ANDRE, You are “AK” ALL KNOWING WHEN IT COMES TO COMPUTERS!
Mazlam Dauti, April 20, 2018 – Great service.
Francorin Delgado, April 17, 2018 – Very helpful, very experienced personal. Fair prices.
Ajit Bhogaita, April 17, 2018 – Excellent service! RAM upgraded! THANKS ADAM!!
Todd Simo, April 16, 2018 – Great prices, great service, great products, service guys fix all types of computers and all brands even ones you built yourself. Awesome place.
Terry Conklin, April 15, 2018 – Jordan hooked it up. Got a great deal on a nice HP.
Dan Thompson, April 14, 2018 – Wonderful customer service and great prices on computers and laptops.
Basil Beavers, April 6, 2018 – Great service. Smart people.
Patrick Jannotti, April 5, 2018 – I am hooked. I bought 2 laptops a few months ago and have had zero problems. The staff was great in steering me to a system that fit my needs and answer any questions I had. I recently wanted to upgrade my system – the staff was able to steer me to the solution needed without breaking the bank. Upgrade done same day. I have told my family and friends about Refresh – I would give them 6 stars if I could.
Elvin Adrian Torres, April 2, 2018 – Excellent service. Andre Klass is the professional employee.
Constance Zell, April 1, 2018 – I have nothing but great things to say about this place, Andre and Kacper are great with customer service and technical advice.
Carol Brownell Ranus, March 26, 2018 – WOW !!! Just purchased twin matching HP Commercial Towers w/ Intel Seventh Generation Processors and Dual DVD/R+DL/RW Drives w/ Dual Giant Cooling Fans and 3 Year Warranties. Dealt with Warren & Andre & both are extremely competent, knowledgeable & friendly. Totally NOT pushy & very polite, answered all questions & spent 1 HR+ with us. Best experience EVER with a computer sales company !!! Will NEVER buy a new computer again. When these PUPS LIT UP it was like, Mr. Sulu – – – WARP SPEED NOW, MAINTAIN Warp 7, OMG. Days later upgraded to 100MG service, OMG Again, now are operating at Trans Warp velocities, Unbelievable Speed, no spinning blue wheels, no waiting for Anything Anymore Period. Am telling ALL my friends about REFRESH, we drove an hour to get there and it was SO-SO Worth It. Two light speed computers with extra cables and 3 year warranties plus tax out the door for UNDER $750.00, Case Rested Your Honor. Thanks SO MUCH GUYS, a Truly Great Company to Deal with, Great Products & a KILLER WARRANTY – – Seven Stars ******* LPJ
Bonnie King, March 21, 2018 – They are very helpful and knowledgeable.
John Rice, March 10, 2018 – Great service and prices.
Red Yeamans, March 1, 2018 – I got a Dell i3/4 gig from Refresh that runs much faster and cleaner than a brand new Asus core i7/12 gig I bought from a Big Box Store. I want to publicly thank Refresh for making sure my machine works well in all respects. I’ve personally been in PC hell for the last year or so with several new devices with big problems. Thank you for excellent service at low prices. I will tell every graduate and undergraduate student I know about your services. On a bad day for me like today, I’m happy that I have a device that works and I can still make things happen.
Joshua Piorier, February 28, 2018 – Love this place! Great deals on great products. I trust the Refresh Computers brand completely. I won’t go anywhere else for anything computer related. They even have a radio show! These guys know it all and can do it all. I can’t speak on the business aspect but they can get your business connected too. Prices are unbeatable and the product is worth every penny. If you want to fix your own PC, they’ll help you as much as possible. Make this your first stop at least. Free PC Tune-ups on Tuesday too!
Norma Kelley, February 20, 2018 – After my recent experience with Refresh Computers, I would take my computers nowhere else. Great service, very reasonable prices, friendly staff. Win, win, win.
Jeyeon Cho, February 19, 2018 – I went in with a old computer that I dug on in the garage I used to use I had no idea if it was even functional or what was wrong with it. My dad also had issues with his laptop which was resolved with a new hard drive. But the employee dusted out my PC re-plugged everything and it was up and running again. It wasn’t much work however they were very friendly and kind and charged nothing for basically cleaning out my dusty computer and got it up and running.
Lawrence G., February 6, 2018 – We are senior citizens and not technically computer savvy. Each time we have a problem with our Hewlett Packard computer and printer we contact Refresh Computers. They have never let us down. We trust them completely with information on our computer. Their technicians are courteous, friendly and don’t “talk down” to us. Most of all, though, they don’t try to sell us something we don’t need. We recommend them highly.
Marion Crim, January 28, 2018 – Great guys, very helpful, good prices. The only place I go for computer repair.
Andrea Holt, January 25, 2018 – I look forward to buying my next computer from here. Super knowledgeable and helpful!
Frank Bodek, January 20, 2018 – I brought my laptop in with what I thought might be a serious issue. I had already decided that I was probably going to have to leave it for diagnosis and repair. Anyway, the associate that greeted me Andre Klass was able to troubleshoot it right on the spot and immediately fixed what I thought might be a real problem in a couple of minutes and did not even charge me. I have had repairs at this location before, and all I can say is the people who work there are top notch. Thanks again for the great service.
Claudia Fleischer, January 11, 2018 – I have had several computer issues and went to Refresh Computers every time instead of the big box stores. Each experience was professional, quick turn around and a reasonable fee or no service fee at all. Andre helped me with my last problem and was awesome. I will go out of my way and drive 20 miles for all my computer needs.
Hank Dean, December 27, 2017 – Good selection of products, in both laptops and desktops. There’s tons of accessories as well. But the most important thing about Refresh Computers is the expertise of the staff. This is the fuel that makes this such a great place to buy your computers. There are five computers, and several laptops in this house and almost all of them came from Refresh Computers.
Russell Bond, December 23, 2017 – Very very helpful staff. The computers are definitely not new, but the refreshed version includes the latest software.
Joel García, December 21, 2017 – These guys know what they’re doing. I will keep coming back and I am telling friends about them, customer service is top notch also.
Marc Ager, December 21, 2017 – My experience with Refresh Computers is 100% positive, I bought a Sony Vaio laptop in 2010 and switched in 2012 since then I purchased a 15 inch MacBook Pro, a 27 inch Apple Display with Thunderbolt connection for my 13 inch MacBook Air and a 24 inch Apple Cinema display for the MacBook Pro and a few other Apple products. If you are looking for quality at fantastic prices this is your place. If you want quality used Apple products there are few options in Central Florida and the competion in Tampa is much more expensive and far to go if you have a question that needs face to face or a warranty issue. I purchased the one year warranty for the MacBook Pro very reasonable and it came with a full year standard. I purchased the one year warranty for the two displays and 90 days came standard. Pay for it on American Express and you get an additional years coverage. Keep in mind these computers come from business’s schools etc, they are not private purchase trade ins. What I found is very good to good equipment, up to date, fully fuctional and Refresh Computers stands behind their sale, so you never have to worry. They are completly fair in their business practice. An exceptional person to talk to while you are there is Kacper he will take care of you very well, when I need something handled, he’s my go to guy. If you don’t buy New from Apple, buy here, you won’t go wrong and Ebay, good luck with a Private Seller dealing with problems and questions.
Michael Keith, December 10, 2017 – Took a laptop that had died. They checked out & found the problem. Works great now. I asked how much, they said no charge. Great people.
Peter Kulach, December 7, 2017 – The last of specialty computer shops, supporting local business like this is worth it if you need parts and computer gear the same day.
Kenith Miller, December 3, 2017 – I’ve been to Refresh many, many times for my business clients. I’ve always received excellent service and very reliable systems. They stand behind their products and always willing to give advice and a helping hand. No pressure sales staff that I would feel comfortable sending anyone to their store.
Ron Hugh Macomber, November 26, 2017 – I first heard about Refresh on my favorite radio station 96.5 WDBO on a Sunday afternoon Tech Talk program. I was VERY impressed by Andre and his vast knowledge. When I heard him talk about their prices I knew I had to make the 90 minute drive. I was hooked as soon as I walked in the door, as their prices were beyond low! I walked out with two refurbished HIGH QUALITY laptops without spending a fortune! I’ve been back several times since!
James Amatuccio, November 7, 2017 – Friendly and personalized help, good experience. Prices are good also!
Tammy Lumry, October 29, 2017 – I got a great deal on my computer and the guys are very knowledgeable and will answer any questions that you may have.
Joanne Raksanyi, October 24, 2017 – Positive review of this company so far, excellent! I purchased an Asus Computer only a year and a half ago from Best Buy and it was a total lemon! Long story short, I bought a new Dell computer through Dell just 2 weeks ago. Received this new computer immediately, set it up and the very next day, no VGA signal! Bottom line, the tower was considered by Dell as defective. Sent it all back, got my full refund. On the advice of a friend, went to Refresh Computers. Andre Klass was not only very knowledgeable but answered my questions satisfactorily. I feel so much better having done business locally with people who are helpful and honest. I plan on doing business with Refresh Computers for all my computer needs. Very satisfied! I recommend them highly.
Anthony Coleman, October 21, 2017 – Very nice, I enjoy your computers.
Lonnie Lassinger, October 15, 2017 – Great service.
Bob StraubTek, September 24, 2017 – This place is awesome… I have been dealing with them for years. Even though the faces change from time to time, the service and knowledge is still great. I have NEVER been disappointed… Andre was excellent!
Luis Santiago, September 16, 2017 – Quality Products + Affordable Price + Social Media = Genius!
Thomas H., September 7, 2017 – It’s hard to find a computer store that doesn’t try to upsell you on everything (I’m looking at you Best Buy for your gold plated HDMI cords at 1,000% markup). For any PC parts, peripherals, or for troubleshooting, they are helpful, reasonable, and friendly. I was unable to figure out my hardware problem when building a PC, via googling similar problems, and they had it diagnosed and guided me towards a fair price product.
Jeanette Muth, September 3, 2017 – If you need it they have it, repair, educate, install… buy here, this is the place!
Gabriel Palau, August 18, 2017 – This business operates with the highest ethical standards and care for their customers. Their customer service is unparalleled to others and you can tell that they are a very blessed organization. I highly recommend going to Refresh Computers for any of your technology-based needs.
Chris Murchison, August 17, 2017 – Bought a refreshed desktop for my business a few months ago. It works great, saved a bunch of money over a new one! Thanks, I’ll be back.
Rick Michaud, August 9, 2017 – I’ve purchased dozens of computers from Refresh… both for my office staff and for personal use. You can’t beat the price, and their service is second to none! I just brought one of my work PCs by that had stopped powering up. They had it up and running again in 10 minutes… no charge. Very relaxed staff… no pressure sales… and a great deal all the way around. I highly recommend Refresh Computers whether you’re in the market for 1 PC or laptop or 100!
Pamela Fredrick, August 6, 2017 – Knowledgeable, lots of staff to help.
Brandon Prokop, August 5, 2017 – Knowledgeable, nice staff, will be back soon!
Michael Smith, August 2, 2017 – Today I stopped in to ask a question about why the printer paired with my desktop would not work. I went home and with a phone hook-up, they fixed it remotely. This was all done by Kacper. Very knowledgeable, and completely fixed, and all with a good attitude.
Mary Sackett, July 8, 2017 – Excellent company, have bought and had repairs done here, great service and prices.
Kieko Russell, July 1, 2017 – This is my go to place when I need my computer fixed. The staff is friendly and knowledgeable. In my experience they perform the tests I front of me, so I can physically see what is going on. They also do a great job describing the issues, helping me further understand and prevent running into the same problem twice. Finally, the price point in fantastic! Definitely the place to go if you don’t want to break the bank.
Gina Pinney, June 3, 2017 – Great place! Fast, friendly and professional service. We bought a new desktop for our son for his birthday, the prices are very good. We drove over an hour to go here, and we were not disappointed! Will only use Refresh Computers in Longwood from now on!!!
Kelly Weikman, April 21, 2017 – Excellent customer service and prices are awesome!
Jeffrey Wells, April 15, 2017 – Great used computers at amazing prices. They stand up to what they sell and have an amazing tech service department which can repair almost any computer.
Jo-Anne Burks, April 4, 2017 – Huge shout out to Eric at the Longwood Store, he took really good care of me and computer is running great! You are the only company that I use. Thank you so very much!!!!
Barry Sowder, March 19, 2017 – The greatest thing about Refresh Computers is that you can take your problem computer into them and they will do a free, while-you-wait, half-hour (even tough they say on their web site that it will only last 15-20 minutes) diagnosis. And you don’t need an appointment. And it is not an insincere, tepid, “sorry but we tried” effort. A highly trained tech goes all out during that time and if he’s not making progress, he will ask another tech for help who has more expertise in the particular problem that your computer has. Afterwards you can make an informed decision on what step to take next. If you decide to use their repair services, they are high-quality and the most reasonable in town. Their most common non-hardware repairs run in the $50 to $99.99 range. If hardware is involved (hard drive, memory, motherboard, etc) their prices and labor are better than most anyone’s as well. I have made four trips there with my older desktop and laptop over the last 2 years so I know.
Gail Freybourg, January 23, 2017 – Had a great experience with Refresh Computers and Andre Klass was especially helpful and knowledgeable. I find the service reasonable concerning cost and am completely satisfied with the service rendered to me.
Mike Oldham, October 28, 2016 – I have done business with Refresh several times, including my first experience when they repaired my shattered laptop screen. I have always had a great experience with the staff. Not only are they very knowledgeable, but also very professional. I would highly recommend them to anyone needing computer services or to make purchases for good quality equipment.
Karen Brereton-Kaybea, Helping Angels, October 20, 2016 – Writing in regards to the wonderful service and products that you display. We are definitely going to continue shopping here. This store is neat and clean, with a great variety to choose from. I highly recommend everyone to visit Refresh Computers!
Rick Beth Drummond, October 15, 2016 – I went in this AM as I had a ransomware website pop up on my computer and I did not know what to do. I called first when they opened this AM and they told me to bring my laptop in for them to check. Jacob was the tech who greeted me, checked my computer and showed me what to do if it ever happened again. They did not charge me anything for their time and advice. I highly recommend them.
Shari & David Duff, September 22, 2016 – Bought two laptops and just had a repair done… awesome customer service… job done right. Couldn’t be happier!
Carolyn Romero, September 15, 2016 – Have been purchasing my computers from the company for the past 6 years, they sell a great product, they have a great price, and they’re always friendly and reliable.
Jorge Rosario, August 29, 2016 – Fast friendly service. And way less money than Best Buy or Staples.
Kay Martin, August 25, 2016 – This was a wonderful experience… Painless. The radio commercial was correct… they ran a diagnostic test, fixed my problem, explained what I needed to do, and charged me nothing. I will be back when I buy another computer. They were great!
Rod Oshel, August 9, 2016 – I have installed over a half dozen desktops from Refresh. Everything went flawless! I appreciate the people at Refresh Computers as they were most helpful and always willing to take that next step in assisting where needed to be sure we had everything we needed. You guys have a great business and I am recommending Refresh Computers to everyone I know. If anyone is considering a PC, you can’t go wrong with these guys!
Barry Macchione, July 24, 2016 – Thank you for making my life easier!!! After a potential disaster losing my hard drive with all my data, you guys made a new hard drive experience smooth and painless. This is why I drive almost two hours for your service! Thank you!
James Morris, July 19, 2016 – My shop will be buying all of our future computers from Refresh Computers. Thanks for helping out.
Austin Grace, June 29, 2016 – Hey Refresh Computers!!!!! You guys are awesome. I had my doubts about buying a used computer. I bought this HP 7900 back in January of 2014 and it still runs like brand new. I do have a good knowledge of working with computers and that is the main reason this computer still runs well. I have installed a WD 1 TB drive and upgraded win 7 pro to win 10 pro. Thanks a lot for all you do.
Rhonda Ducker, June 27, 2016 – My husband ordered a desktop computer for me over the weekend. There was an issue with the monitor. An employee just called me to tell me of the issue and that I will be receiving a free upgrade. How awesome is that for customer service? You All Rock!!! I can’t wait till it gets delivered!
Melissa B. Merkler, June 20, 2016 – I showed up at 6:30 pm on a Sunday evening and the gentleman at the store was accommodating and excited to help me. I just setup the machine today and it works wonderfully. He even installed my daughter’s Lakeshore games I brought in to use as a reference on what type of machine to buy. A++++ service and merchandise. Will shop again! Thank you!
Charles Broadrup, June 17, 2016 – I called Refresh Computers this morning after I had accidentally erased one of my bookmarks at the top of my computer screen. I spoke with Joe, who was tremendously helpful in talking me through restoring this important bookmark. Joe was knowledgeable, helpful, and very patient in helping me. I am very grateful for his help, and for Refresh Computers. I highly recommend them.
Bob StraubTek, June 10, 2016 – This place is awesome… I have been dealing with them for years… Even though the faces change from time to time, the service and knowledge is still great… I have NEVER been disappointed… Andre was excellent.
Andrew G. Hornet, May 22, 2016 – So my computer was dead and I needed a new system quick, fast, and cheap. Eric helped me out in a big way. He not only hooked me up with a great computer at a low cost but he helped me upgrade to Windows 10 and rescue important files from my old hard drives. The next time we need a new computer, we’re going to Refresh and we are asking for Eric!!
Darrell Taylor, April 13, 2016 – I highly recommend this place, they took care of my issue pronto and my Dell All in One runs better than it did brand new. Will not hesitate to return, been about a month now and no problems what so ever.
Barb B., April 12, 2016 – I had the need to purchase a laptop for a family member. The needs for this family member were specific. I didn’t want to spend my time shopping at big box stores or order from an unknown yet popular manufacturer.
Using a popular search engine, I also used Facebook and Yelp to sort out several options – Refresh Computers was my choice.
I called and spoke with Andre, I provided him with my specific requirements. Andre offered me several options and helped to guide me to my final decision.
My purchase was made on a Saturday afternoon and my laptop was on my doorstep on Tuesday morning and up and running by noon on the same day.
Because I live at least 80 miles from Refresh Computers and Electronics, I opted to complete this transaction over the phone. However, I would not hesitate to visit the store location.
This entire experience was so easy.
Kim Trawick, March 24, 2016 – Great experience!
F.L. Davies, February 29, 2016 – I have brought two computers into Refresh Computers for “cleaning”, and purchased another one from this great store. Not only was the price paid for the refurbished unit more than fair, but the price paid for services rendered was lower than expected. And on top of all that, everybody in your store was especially helpful and pleasant to deal with! I think you should start a side business which teaches other commercial businesses what customer service is all about. I cannot think of any other place of business in the Orlando area that comes close to the personal attention and downright courtesy of the people in Refresh Computers. When it comes to retail, Refresh Computers is in the same class as Disney World is in the entertainment business…which is…First Rate! Kudos to all….and especially Andre Klass. He goes more than the extra mile to be helpful!!!
Alanna Sullivan, February 15, 2016 – The people here are excellent! I came in today with my mouse not working at all and the guy (his name starts with M) fixed my computer in 5 minutes. Best part of all is it was completely free! Please go see these guys if you have computer issues. Definitely recommend!
Christina Guardino, January 28, 2016 – Thank you, so much, to Erik for bringing my baby (PC) back to life! Your patience and persistence were very much appreciated. I will gladly make the hour or so trip from Orlando to your store any time!
Zach T., January 26, 2016 – Brought in my computer that refused to start after a processor and gpu update. For 50 bucks he fixed my damage motherboard pins, rewired my computer, updated all my drivers and made sure everything was working properly. It took him 2 1/2 hours to do this and it only cost me 50 dollars. It is a great value shop with a kind, professional, and understanding staff. Highly recommended.
Bill Duhn, January 22, 2016 – Sunday 1/17/16 I experienced my first Malware “highjacking”; Monday morning I brought my computer in to have it cleaned up. It was finished late Tuesday afternoon. You have such a pleasant, helpful group of techs for our assistance it’s always a pleasure working with them. I feel you are very honest in your approach, contrary to some companies. I was greeted by Eric who told me he was the new man on the block, very helpful and didn’t get embarrassed when he asked the old timers a question or two. He will be an asset to your firm. Thanks again, Billy D
Reece L., January 20, 2016 – We have trusted Refresh Computers and Electronics for all our computer repairs for the past 2 to 3 years, and have always been pleased with their service and professionalism. They always go the extra mile. Just like today, we purchased 2 laptops, very reasonably priced, for our public auction business. While there, I mentioned that we have two other computers for the business that we needed to link together during the auction. They told me if I wanted to bring them in, they would connect the 2 computers I just purchased, with the 2 existing computers we have, that way I could test them onsite to make sure the router would be sufficient.
Although, they were the busiest I have ever seen when I returned, they still took the time to connect the computers, even with some unexpected challenges that one of my computers presented. Once again, we are extremely pleased with Refresh Computers, and highly recommend them to everyone needing computer repairs, or even looking to purchase. Thanks so much for all of your help!
Karl-Heinrich Barsch, January 2, 2016 – It is our experience that they are knowledgeable, honest and cheap. Their service is truly outstanding. Recently our PC (which we did not buy from them) sustained some damage from a lightning strike. They not only fixed everything while we waited, but when the technician noticed some dust, he first went outside to thoroughly blow out all the dust before addressing the problems. When all the work was performed, he tested everything again and they did not charge us anything for the labor, only for the parts installed. The computer now works noticeably better than even before the lightning damage.
Chris Crawford, December 27, 2015 – Very knowledgeable staff and extremely helpful with every technology problem I have come across. Not to mention some of the deals they offer are flat out ridiculous to the point where you almost feel obligated to urkuy it because you know you will never see a deal as good as it.
Randy Morgan, December 4, 2015 – What a great bunch of techs. They took an old computer of mine and fixed what I messed up and made it so much better. Thanks to Robert.
Terri Lilly, November 15, 2015 – Refresh computers is awesome great customer service!!
Gloria J., November 14, 2015 – The guys at Refresh have been super, and I’d especially like to mention Andre, who has been so patient and helpful to me on numerous occasions. He seems to go out of his way to make sure my husband’s computer is working properly. I’d highly recommend this location as the place to take your computer.
Joey Berchmans, November 4, 2015 – I took my recently built rig in to the shop after calling their phone line. Over the phone, they suggested what would be the issue and told me to bring it in the same day. They promptly diagnosed and fixed the issue free of charge because it wasn’t a serious/overly taxing/time consuming issue.
I tend to be one who looks into fixing a problem myself, however, for all of my computer repair needs, they will be getting my service 100%. They are the nicest, most knowledgeable computer repair servicemen that I have ever had the pleasure of encountering, as well as their prices are very reasonable.
10/10, would be a customer there again.
Judy R., October 29, 2015 – I kept getting a warning that my hard drive on my HP laptop was failing so I brought it in to Refresh Computers in Longwood. I dealt with Andre Klass who provided phenomenal service. They replaced the hard drive, put back Windows 10, and retrieved the programs and files that I needed. Most importantly, Andre went above and beyond to get back my lifetime McAfee anti-virus that had come with the laptop when I bought it. Now the computer actually works better than when I first bought it. I highly recommend Refresh and Andre if you are having computer problems.
Ems C., October 26, 2015 – These guys know their stuff! They’ve fixed issues for us and even saved us money by letting us know that what we thought was broken/fried was actually a simple, smaller part replacement… they could have taken us for a ride but instead, they were honest and helped us fix the issue for less money. We’ve also purchased computers and a business laptop from them and found everything to be of excellent quality! They also stand behind their work and their products and are ALWAYS willing to lend a hand and help troubleshoot! We won’t look anywhere else for our computer or tech needs!
Roger Johnson, September 21, 2015 – These guys are great! Andre was able to help me out, on the spot, no charge and I was on my way. Where else can you get service like that!!!
Karl-Heinrich Barsch, September 2015 – It is our experience that they are knowledgeable, honest and cheap. Their service is truly outstanding. Recently our PC (which we id not buy from them) sustained some damage from a lightning strike. They not only fixed everything while we waited, but when the technician noticed some dust, he first went outside to thoroughly blow out all the dust before addressing the problems. When all the work was performed, he tested everything again and they did not charge us anything for the labor, only for the parts installed. The computer now works noticeably better than even before the lightning damage.
David Baldino, September 4, 2015 – Andre Klass was very good, fixed, installed hardware and got it all working in no time. Did not have to leave my computer, which was great.
He is very knowledgeable. Thanks, Dave
Manuel Camacho, August 16, 2015 – Had what we needed at less than half the price of anyone else.
Nedrick Louis-Jacques, July 31, 2015 – Excellent service, they were extremely helpful. Would highly recommend.
Linnda Durre, July 11, 2015 – Dear David,
I would like to thank you for the wonderful customer service I have received from Andre Klass, on the phone on Friday and today in purchasing my pre-owned Dell laptop, as well as downloading data from my previous laptop, my back up drive, and five flash drives!
Andre is knowledgeable, kind, smart, knows his products, efficient, and personable.
May I also thank Charles for his additional input and help.
I recommend Andre Klass highly and I will recommend Refresh Computers to everyone I encounter.
As a business consultant who does customer service training to companies and businesses, I know what I’m talking about!
I’ve appeared on Oprah, 60 Minutes, The Today Show, Good Morning America and O’Reilly as well as 50 times on the local Fox station in Orlando, as well as WESH, WKMG, WFTV, CW, CFNews 13, PBS, NPR and many other TV and radio station.
My second book is “Surviving the Toxic Workplace” and the website is the book’s title.
Thank you again!
Terry Combs, June 22, 2015 – They are a great business… Very cheap and friendly. Would recommend to anyone who needs computer repair and to my friends.
Alain Hernandez, May 29, 2015 – Great Customer Services, Sharp and On Point Representatives and Reasonable Prices.
Cagri Akduman, May 23, 2015 – Very nice store & employees, they helped a lot… Stop by for all your computer needs.
Taylor B., May 2, 2015 – Called ahead to make sure they would be able to take a look at our custom-built desktop, and when we brought it in Robert took out the old graphics card, vacuum and cleaned it, reapplied thermal paste, rearranged all of the messy cables, and gave us tips for if we had any other plans with it in the future. After all of that, I asked how much we owed and he refused to take anything. Definitely recommend this place, as this was my first time visiting and I will definitely be returning!
Jennifer N., May 1, 2015 – So glad someone told me about this place! The staff was VERY helpful & knowledgable in guiding me to decide on a notepad repair! They helped retrieve all the data & transferred it onto an external hard drive & saved the day! Definitely bringing my PC next!
Leonardo Crespo, April 28, 2015 – After having my laptop’s CPU fry I went to tech commons in UCF. They were rude, unhelpful, and they charge way too much. After not leaving my laptop with them, I drove over to best-buy and it was the same thing. In desperation, I went to refresh computers and I arrived a few minutes after their closing time. After knocking, a worker comes out of the back, and helps me. He was kind and incredibly helpful. If your computer or anything is not working, don’t go anywhere else.
Genesis W., April 17, 2015 – I usually build and handle my own system, but I had a complicated project with some parts I wasn’t quite familiar with and decided I felt a lot more comfortable with taking it in to have someone else manage it. I brought my machine in late morning and had it back home by late afternoon the same day when I usually have to wait 2-4 days turnaround for some of the other services I use. They quoted me a price for the install and stuck to it with no hidden fees as well. I also never felt talked down to or was treated dismissively like I am sometimes by technicians. They were friendly, professional, and very fair.
Ross Feezel, April 13, 2015 – My wife and I have been using Refresh Computers from the year they opened, reason is the service and the attention they give to us. We have purchased a number of computers over the years and we do recommend them all the time. Andre your the best and my wife June and I thank you so much for the up you have provided. We have had them come to house and set us up on our new wi fi am printer recently (thank you Mike).
V.T., April 3, 2015 – not only Like these guys…I Love them! Every time I have brought the techs a computer issue, they fix it. Like today, I wasn’t sure if there was a tablet or smartphone problem because Google calendar wasn’t syncing. Andre K. didn’t hesitate to check it out. He was extremely patient and got it to work! Again, I can’t state it enough. Refresh Computers techs in Longwood are great!
Linda Sayles Ries, March 23, 2015 – Refresh Computers (Longwood) was recommended to me by a neighbor several months ago. We bought a laptop so my husband could have is own and it’s working great. Last week I replaced my outdated desktop with one from Refresh Computers. I had an issue trying to hook up the printer so took it back and a big thank you goes out to Andre who got me up and running. I highly recommend this place for your next computer. You are the best. Thanks again.
Bri Man, March 13, 2015 – Best help and best computer place ever!!!!
Joe Waddell, February 19, 2015 – A good reminder of the advantage small businesses can have over big box stores: the service.
I went in yesterday for a SATA cable, and got exactly what I needed. They knew what I was asking for, where to find it, and made sure it was what I needed – they checked to be sure it was the correct length, and since it was a little short, they gave me one from their own supply that would work with my build. Especially nice was that they didn’t try to upsell me.
A small anecdote, but I’ve been in a few times before and it is par for the course: they are honest, knowledgeable, and have good attention to detail.
Joseph M Bongiorno, February 10, 2015 – Ever since I discovered this store, I don’t go anywhere else and have recommended many people. If possible, see Andre, knowledgable and helpful, always going to the next step to please the customer.
Kiel Mullen, February 8, 2015 – I’m writing this review on my now-fixed computer! Thank you Joe (on my first visit) and Andre K (on my second visit) for your help, you were both very helpful and informative!
Eva T., January 30, 2015 – I rely on Refresh Computer Longwood with all of my computer needs. They are efficient, knowledgeable and customer friendly. They are willing to answer any of your questions. I highly recommend them for anyone who wants a place that will do whatever they can to help the customer and satisfy your purchasing needs.
John Burnach, January 25, 2015 – I stopped in recently and was immediately acknowledged by Andre Klass. He answered all questions and helped to get a new machined. He continued to help make sure it was set-up correctly before checking us out. He was the best. Friendly and super knowledgeable. It always a pleasure to come to this location. Great job.
Lecea Ketzler, January 10, 2015 – Staff is generous, knowledgeable, and helpful. Always a pleasure to do business there.
Walter M., December 22, 2014 – In this world of the people that are just too busy and wanting everything fast we forget to even say thank you the people who serve or help us I am compelled give a complementary review of this store in Longwood of which I have visited since it opened and have always been happy with my dealings with them. But now and then you come across a exceptional employee such as Andre Klass who was very knowledgeable, pleasant, and patient with me since I am not computer smart and treated me in a very professional manner fixing my minor computer problem and would not accept any payment from me for the non serious situation and for me I thought it was the end of the world for me. His employer should be grateful to have him working for him.
Kevin Chesser, December 7, 2014 – Excellent service. Nice people. Good deals. Love my laptop from them. Will be back.
Francis Galphin, November 30, 2014 – The iMac’s are of the best quality and the service is outstanding. Plus the prices have dropped off substantially. A real deal and great customer support. Highly recommended.
Sara Mandelbaum, November 13, 2014 – This place is great! They really know what their doing and are super nice. They go above and beyond to help their customers.
John McWilliams, November 8, 2014 – I just purchased a refurbished laptop at the Refresh Computers Longwood store, and had some additional requirements that needed to be addressed. Mr. Andre Klass was extremely professional, and took the time to find and install the special programs I needed to get up and running as soon as I got home. Thanks Andre!
David Peacock, November 8, 2014 – Just had my older laptop repaired at significantly lower cost than any other shop. Quality work, Thanks!
Hadasah Chapman, September 19, 2014 – I got back today; I got a free diagnostic, some advice on making my computer faster and the friendly technician replaced my DVD drive quickly! I just had to write a positive review because they deserve it.
Kevin Hanna, August 16, 2014 – Saved my life with a smile. Did not charge me a dime. Fantastic!!!!
Cori P., July 21, 2014 – I had called Refresh Computers in desperate need of my computer being fixed for my business. Not only was the staff 100% polite and helpful but the owner made it a HUGE priority to immediately work with me and service my unit ASAP! I was HIGHLY impressed with the immediate service I received. My unit was picked up promptly! My computer was old and needed our current POS software transferred to a new unit, something every other computer tech had told me was not possible. Refresh computers not only made it possible but gave me an incredible price on a new unit! I would recommend Refresh computers over and over again. I was extremely impressed to say the least! Thank you again to the amazing Refresh Computers!!!
Anndaley Acevedo, July 18, 2014 – Very informative, professional and great prices!!!
Jo-Anne Burks, July 7, 2014 – Huge shout out to Andre Klass he handled my situation with very good professional service. Another reason why Refresh is the only place that I have dealt with for at least 5 years or more will keep going. Thanks Andre you are the best!
Frank Toney, July 4, 2014 – I love the store and service. Good job keep up the good business!
Paul Svejda, June 19, 2014 – He gave me such excellent personal service and I promised that I would buy more computers from Refresh Computers. You cannot beat their service and prices anywhere else. I would never buy a computer anywhere else. I tell all of my friends to go to Refresh Computers. These guys are so helpful and they go out of their way to help you and to be sure that you have everything that you need. I wish that they would open a store in south Orlando.
Dave Link, June 15, 2014 – We went to Refresh Computers to see why the kid’s computers were slowing up. Andre and Wes took great care of us and identified the problem. It was a great experience and we will be back when it’s time to get new laptops.
Krishna Talasela, June 7, 2014 – Best place for PC/laptop repair, parts. Love these guys. Did’t even charge me when I took my desktop making crazy noise. I feared the worst but all it ended up in was cleaning memory cards and putting them back in. Thank you Andre Klass, who works there and took care of it right away. Other places don’t even touch it unless you pay upfront even for diagnosis.
Maria Velez, May 9, 2014 – Gave me a lot of info. Helped me pick out the right laptop for my family and I.
Keval Patel, April 22, 2014 – Excellent service!!! We recommend everybody to come here for all of your computer needs! They take the time to explain every detail and it is much appreciated!!!
Lakia Cooper, March 29, 2014 – Bought an HP desktop today for about 249.99! Best purchase I ever bought in a desktop computer! Excellent service and friendly staff.
Don Musica, March 28, 2014 – Great service and prices thanks Andre.
Theodore Hopkins, January 21, 2014 – Got a good basic computer for gaming and business at a decent price. Bought 10 laptops for classroom use 2 years ago and still no problems.
Gerard Wiley, December 22, 2013 – Was treated respectfully and was provided with excellent service. Giorgio was awesome. Definitely coming back if I have any problems or concerns.
Mercedes Sotillo, December 22, 2013 – Excellent service. Great value in refurbished computers.
Cheryl F., November 30, 2013 – Awesome place to buy a computer. Very friendly, very helpful staff. Check them out!
Judy Tweedie, November 21, 2013 – Just got a new computer from Refresh after mine crashed. They transferred everything, helped with all questions and gave great advice. The guys even helped me after the fact with installation of a program and did it remotely and “on the house.” I will always recommend and use Refresh Computers!!
Jason Ali, October 28, 2013 – I pass this place all the time but never had a reason until to stop by until I broke something that I couldn’t fix myself. They know their stuff and don’t try to sell you any unnecessary BS. I showed up announced, desktop in hand and they supplied and installed a new power supply for me to get my desktop back up and running in less than an hour. If you need any services go here instead of to rip off artists like Geek Squad.
Wasim Assaf, October 27, 2013 – The best place to fix your computer!
Bob Gegerson, October 23, 2013 – Thanks for an excellent product and fast service. Andre deserves a well earned Thanks!
Tulio Troche, October 22, 2013 – These guys are great! I love their passion for electronics and computers. They truly want to go that extra step to help you out, even if that means they aren’t going to make a sale. This factor, makes me want to come back here for everything. The fact that I can walk in, and walk out with something, without having paid anything is beautiful. I can know for a fact that I’m receiving true service from people who care. Thanks Refresh!
Marcelle U., October 22, 2013 – Great products great service I recommend them.
Ernest Devey, October 22, 2013 – Very good service, equipment is very good maintained and cleaned. Service is exceptional!
Jim Leggett, October 21, 2013 – I bought a replacement computer for my kids yesterday. It was so quick and easy and at a great price. They installed the wireless card I bought and web cam, installed all the software I wanted and even set up user accounts for the kids. The service was great and the kids love the computer. All I had to do when I got home was plug the computer in and I was done. Will always check Refresh first from now on. Thanks Andre!!!
Carol Burrows Erickson, October 6, 2013 – I love Refresh Computers! I go there often and everyone is extremely helpful! I recently bought a refurbished desktop that I will use to ditch my cable! Thanks so much everyone! You are the best!
Doug Newman, July 21, 2013 – Very fast shipping, excellent product, I would highly recommend.
Anonymous, June 22, 2013 – Great service, very friendly workers.
Dre Day, May 23, 2013 – Asus wanted $200 with a potential one month turn around time to repair a busted dc jack on my laptop. These guys did it in 2 days and for half the cost. Enough said.
Robert C. Crews, February 13, 2013 – I have bought several products. All are excellent values. The staff talk to me in “normal layman” english, and very helpful. 4 stars out of 4!
Kathy Clark, November 19, 2012 – Got my HP back from Refresh yesterday. Works great, it’s so much faster without Vista. Thanks guys!
Loyd S., July 12, 2012 – I purchased a refurbished Dell Latitude 830 notebook earlier this year from these people and could not be happier with the quality, price and service. This is, so far, the best computer purchase that I’ve ever made.
I’ve not had occasion to use the 3 year warranty that I bought with it but, even with the extended warranty included, this is the most computing power for the least money that I’ve bought in over 20 years of buying computers.
Phill S., January 22, 2012 – Great place to buy refurbished computers and replacement items! These guys are awesome to deal with and knowledgeable! You will be surprised with what they have to offer and the prices can’t be beat.
Anonymous, 2012 – Got a great deal on a replacement for my work laptop, which crashed. Then they helped my pull the hard drive and hooked me up some I can retrieve my lost files. Then I took in two old pc’s that they helped me do the same with. These had a lot of personal files, grandkid pictures, etc. They were terrific, I will defintely use again!!
Anonymous, 2012 – This place I recommend to everyone!!! They are better than any tie wearing squad you would find at a big box store… don’t get conned by the blue and yellow store to have them “sell” you something, come to these guys and they will give you the straight truth. Read the other reviews, but if someone gave a bad review, they must hate these guys… I have had them fix several of my computers.
Anonymous, August 13, 2011 – Fast friendly service! Very knowledgeable tech support. Testing and estimate “on the spot.” Very fair pricing. I’ve taken in three different computers over the last several months. Same great service each time! Recommend! I will go back.
Roger, August 2, 2011 – The tech support was great and Nick did a very patient and professional job helping me with an Outlook email problem. They are great and for real.
Bob, July 23, 2011 – This is the place to go for repair or purchase. These guys know their stuff.
Anonymous, July 22, 2011 – The Geek squad told me my Mother board was shot and I needed a new computer. Refresh Computers in Longwood (Gorgio) fixed it for me for less than $30.00 and runs as good as ever. I am a loyal customer forever. Thanks Refresh Computers!
Anonymous June 5, 2011 – Great place to buy almost anything PC & Mac related! Every time I visit, I leave with exactly what I was looking for.
Anonymous, June 1, 2011 – I go there quite frequently to pick up cables and adapters. Definitely the best price you will find without going online and lets face it, when you need a cable, you need it NOW, don’t wait to get it, you can still get a killer price on all types of cable without having to wait for it to be shipped. Best local prices hands down!
Anonymous, May 30, 2011 – Fast Service. Good Prices. Love their return policy! I definitely recommend Refresh for all your computer needs! I purchased a machine from them and it’s pretty solid. I’m very satisfied.
Anonymous, May 29, 2011 – When I moved here from another state and needed an inexpensive computer solution, Refresh was the place to go! I got a system that worked well for a great price. Definitely the place to go for low-cost solutions!
Anonymous, May 27, 2011 – The best store for computers. Wonderful people, great service!!!!!!!!!!
Anonymous, May 25, 2011 – This is my favorite computer store in Longwood.
Steve D., May 20, 2011 – Best computer store in Orlando. Friendly staff, low prices, and great service, so I will be back.
Anonymous, May 13, 2011 – This is a great place for service. I had a laptop that blue screened. Took it to the Geek Squad. They said I would have to restore the system software and lose all of my data. And they would do that for me for $200. I brought it to Refresh, they did diagnostics and scans. They said my hardware was fine. I had an issue with a driver. $25…..FIXED. I will never go anywhere else.
Nick F., May 6, 2011 – Thank you Refresh for recovering the data off of my old hard-drive! If it wasn’t for you the critical accounting information that was stored on our accountants computer would of been lost forever. A place in Miami wanted to charge us over $1,000 to recover the data! I’m glad to know that there is a local computer shop here I can depend on for all my computer issues, that isn’t going to charge me an arm and a leg! My CPU fried, so I began searching for a replacement. Refresh Computers was the only place I could find a replacement at. They installed it in my system for FREE! Any other place I’ve been to has charged me to install hardware I’ve purchased through them, but not Refresh Computers. I will never go anywhere else again!
Doug T., February 15, 2011 – I’ve purchased two computers, speakers and many other things from Refresh. The prices are very reasonable compared to Comp USA or one of the other major stores. They do an excellent job at refurbishing the computers they sell, and also offer great support for future problems and complications you might have with your product. They offer an extensive line of parts, and extra supplies you might need, and they continue to update their merchandise on a weekly basis. The staff is very knowledgeable and very helpful when it comes to selecting a new computer or component for your current system. This is a terrific local place to visit when you are in need of something new, or used. I have been a customer here and will continue shop here for years to come.
Anonymous, 2011 – The guys at Refresh fixed my laptop at less than half the cost Best Buy quoted me. Geek Squad told me my motherboard was fried and the cost to replace it was more than the laptop is worth! I tried Refresh Computers and they were able to repair my motherboard in only a few days. I highly recommend this place to anyone who needs to get their computer fixed!
Anonymous, 2011 – What a sense of electronics relief!!! Their staff is well educated, highly ethical, and provide admirable customer service. It was a pleasure to have someone take the time not only to provide me with what I needed materialistic wise, but the education that they shared with me while I was there shopping. They went above and beyond what could ever be expected from anyone. I would be foolish not to take advantage of such a great staff and inventory of electronics again. PLEASE DO NOT SELL YOURSELF SHORT, VISIT REFRESH COMPUTERS TODAY!!!
Anonymous, 2011 – Very friendly & intelligent staff. They really do know their stuff. If your are looking for an affordable computer system this is the place to go!
Anonymous, 2011 – This is my favorite computer store in Orlando.