Tel: 407-478-8200
Email: longwood@refreshcomputers.net

On-Site Services

We can come out to your home or office to assist with your computer, network, peripherals and more! Below are the different on-site services and rates that we offer. To schedule an appointment, give us a call at 407-478-8200.

 

Computer or Printer Setup, $79.99 – Our technician will professionally setup your computer or printer at your desk or workstation, installing all of the necessary connections and devices, and verifying that everything is functioning correctly.

Computer Diagnosis and Troubleshooting, $79.99 – If you are having difficulty with your computer, our technician can assist you with finding the cause of the problem, and will either attempt to correct it with basic troubleshooting or offer the appropriate resolution options.

Optimization, $99.99 – A complete tune-up of your computer to make it run at its best.

Virus Removal, $149.99 – Removing malicious software from an infected computer to restore its proper functionality. Our technician will run numerous specialized utilities to clean out all traces of the viruses and malware, while preserving your files and programs. (Please note that a proper virus removal process typically takes longer than one hour. For cost savings, the in-store virus removal service which is a flat $99.99 is recommended for infected computers.)

Data Transfer/Data Backup, $119.99 – Copying the data from a computer or external media (i.e. external hard drive or flash drive) to another computer, external media, network storage device, or cloud storage, or configuring an automatic backup solution to ensure that you have proper redundancy for your data storage.

Wireless Network Setup, $99.99 – Our technician will set up the proper connections and settings for your router to get your computers online, and configure your wireless network to provide optimum signal strength and utilize the proper security settings.

Email Configuration, $79.99 – Our technician will assist you with setting up a new email account and/or configuring your email accounts with the desired client software such as Microsoft Outlook, Windows Live Mail, or Mozilla Thunderbird.

Hardware Replacement/Upgrade, $79.99 – Our technician can perform part replacements and upgrades for hard drives, RAM, video cards, power supplies and more.

Home Entertainment Installation, $79.99 – Our technician will setup the proper configuration and connections for your television, DVR, Blu-Ray/DVD player, video game consoles, projector, surround sound system, and other multimedia devices.

 

All pricing displayed is for one hour of on-site service. Additional time is billed at $20 for each additional 15 minutes on-site. Distance charges may apply for appointments farther than 35 miles from our store.

For organizations with multiple computer systems, we have Managed IT Service plans available. Click here to learn more!

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