Refresh Computers offers professional in-store repair services for both Windows-based computers and Apple computers. Our highly skilled technicians put forth the highest quality of workmanship and are dedicated to getting your computer fixed 100% right. Below are some of the in-store repair services that we offer.
OPTIMIZATION: $60
A complete tune-up of your computer to make it run at its best. Our technician will perform a full assortment of general maintenance tasks, including installing the latest updates for Windows and your software, correcting driver issues, disabling unnecessary background programs that are using memory, freeing up space by removing unneeded temporary and junk files, and defragmenting your hard drive.
VIRUS REMOVAL: $99.99
Removing malicious software from an infected computer restores its proper functionality. Our technician will run numerous specialized utilities to clean out all traces of viruses and malware while preserving your files and programs. Also includes our optimization service. (Note, virus infections that are too severe may require reloading the operating system.)
OPERATING SYSTEM REINSTALL: CLEAN INSTALL $79.99 OR WITH DATA $99.99
Performing a complete reinstallation of the Windows or Mac operating system software on your computer, setting it up to a like-new state. This labor is discounted by $20 with the purchase of a new solid-state drive. (Please note that we can only reload the version of Windows that is licensed for your computer.)
Clone $60 OR WITH A VIRUS REMOVAL: $99.99
Copying a complete snapshot of your hard drive’s contents to another hard drive or solid-state drive.
Advanced Data Recovery: $60 to attempt/$100 if successful
Our technician will use advanced recovery tools to get back data either deleted or rendered inaccessible due to a hardware problem.
Data Transfer: $45-$100
Copying the data from a computer or external media (i.e. external hard drive or flash drive) to another computer or external media. The cost for the data transfer depends on the amount of data that is being moved.
Email Configuration: $60
Our technician will assist you with setting up a new email account and/or configuring your email accounts with the desired client software, such as Microsoft Outlook, Windows Mail, or Mozilla Thunderbird.
Hardware Replacement/Upgrade: $45
Our technicians can perform part replacements and upgrades for solid-state drives, hard drives, RAM, video cards, power supplies, and more. We have a fairly sizable inventory of name-brand parts and include free standard installation if purchased from us. The labor charge to install a customer-provided part starts at $50.
Complete System Assembly: $120
If you have a desktop computer that needs a motherboard replacement, or you need help with putting together a custom-built system from scratch, leave it to our technicians to put it together and get everything up and running. (System assembly does not include operating system installation service, which is available separately. A genuine licensed copy of Windows must be provided or purchased to facilitate an operating system installation on a new-build system.)
Board Level Specialist Repair
Board Level Specialist Repair – For laptops and all-in-one computers experiencing an internal hardware issue. We can repair the screen, motherboard, charging jack, speakers, fans, and chassis components. To identify the problem and possible resolution options, the advanced diagnostic charge is $45 for PCs or $50 for Macs, this is not charged if the repair is approved. The advanced repair cost is $120 for PCs, or $140-$160 for Macs, plus the cost of the needed part.
Unlimited Tech Support Plans
Unlimited in-store software support services for any one computer. Includes virus removals, optimizations, operating system reloads, and diagnostics. Our plans are $189.99 for one year, $269.99 for two years, and $339.99 for three years.
Call 407-478-8200 for more details!
