Laptop Repair in Longwood & Orlando

Refresh Computers repairs laptops of every major brand at our store in Longwood, just north of Orlando. Cracked screens, dead batteries, broken charging ports, liquid damage and laptops that won’t turn on are fixed in our own repair department, not sent away. Diagnosis is free, you approve an upfront quote before any work starts, and every repair carries a 90-day warranty on parts and labor.

Serving Central Florida since 2000 · 4.8 stars from 1,400+ Google reviews · BBB A+ rated · Nextdoor Neighborhood Favorite 2023, 2024 and 2025 · Hosts of Tech Talk with Refresh Computers on WDBO

Laptop problems we fix

• Cracked or dim screens: we replace the panel with the exact part for your model.
• Dead or failing batteries: replacement for nearly every brand and model, with a few exceptions.
• Charging ports and DC jacks: loose or broken power connectors, repaired at the board level when needed.
• Keyboards and trackpads: failed keys, unresponsive touchpads and liquid-damaged keyboards.
• Liquid damage: cleaning and board-level repair after spills.
• Won’t turn on or won’t boot: power, motherboard and startup faults.
• Overheating: cleaning and cooling repairs that extend your laptop’s life.
• Slow performance: SSD and memory upgrades, Windows reinstalls and tune-ups.

We repair Dell, HP, Lenovo, ASUS, Acer, Toshiba, Samsung and Microsoft laptops. For MacBooks, see our Mac repair page.

Laptop screen replacement

Screen replacement is one of our most common laptop repairs. During the free diagnosis we identify the exact panel your laptop uses and give you a quote for the part and labor. Because screens are ordered for your specific model, a screen replacement usually takes 3 to 5 business days. If the laptop is old enough that a new screen costs more than it’s worth, we’ll tell you, and show you refurbished laptops from our shop for comparison.

Board-level laptop repair

Some problems, like a dead motherboard, a broken charging jack or liquid damage, need repair at the component level. Our board-level specialist examines the board, explains what’s wrong and gets your approval before doing any work. Many laptops other shops would replace can be repaired this way.

Laptop repair prices

See the full in-store price list.

How it works

1. Walk in Monday to Saturday, 9am to 7pm, with no appointment, or call 407-478-8200.
2. Free diagnosis. We find the problem and the exact part your laptop needs.
3. Approve the quote. Nothing is done without your OK.
4. Repair and pickup. Track progress on our repair status page.

How Long Will it Take?

Usually done the same day:

• Virus and malware removal
• Optimization (tune-up)
• Windows reinstall
• Data transfer and basic data recovery attempts
• Email setup
• RAM or SSD upgrades, when the part is in stock (most of the time)

Usually 3 to 5 business days:

• Screen replacements, while we order the exact panel for your model
• Battery replacements for less common models
• Board-level repairs (motherboard and charging jack)
• Any repair that needs a special-order part
• We’ll give you a specific estimate at check-in, based on what’s wrong and whether we have the part.

Our 90-day Repair Warranty

Every repair we perform is backed by a 90-day warranty on the parts we install and the labor we perform, starting the day you pick up your computer. If the same problem comes back within 90 days, bring it in and we’ll fix it at no charge.

Covered: any part we installed or replaced, and the specific problem we were hired to fix.

Not covered: a different, unrelated problem that appears later; accidental, liquid or physical damage after pickup; and software problems such as viruses, unless the repair itself was a software repair.

Buying a refurbished computer from us? It comes with a 90-day hardware warranty, and extended coverage is available. See our return policy and warranty.

Your Data, Protected

Before any repair that could put your files at risk, we back up your data at no charge to our secure in-house server. For simple part replacements that don’t touch your stored data, such as a keyboard, screen or battery, no backup is needed.

Your files are handled only by the technician working on your repair, and only to diagnose and fix the problem. We don’t view, share or keep your files for any other purpose. See our privacy policy.

Areas We Serve

Our store is at 820 E State Road 434, Suite 100 in Longwood, just north of Orlando. We serve the whole metro area, including Altamonte Springs, Winter Park, Winter Springs, Lake Mary, Sanford, Casselberry, Apopka, Maitland and Oviedo. Not local? Mail in your computer from outside Central Florida.

Frequently asked questions

Where can I get my laptop repaired near Orlando? At our store, 820 E State Road 434, Suite 100 in Longwood, just north of Orlando. Walk in Monday to Saturday, 9am to 7pm, or call 407-478-8200.

Can you replace a laptop screen or battery? Yes, they’re among our most common repairs. The free diagnosis gives you a quote for the exact part and labor. Screens are ordered for your model and usually take 3 to 5 business days.

How much does laptop repair cost? Diagnosis is free. Upgrade labor is $0 to $45, a Windows reinstall is $79.99 and board-level repairs start at $120 plus parts. Screens and batteries are quoted for your exact model. You always approve the price first.

How long does a laptop repair take? Tune-ups, virus removal, Windows reinstalls and in-stock upgrades are usually same-day. Screens, less common batteries and board-level repairs usually take 3 to 5 business days.

Can you fix a laptop with liquid damage? Often, yes. Bring it in as soon as possible and don’t try to power it on. Our board-level specialist will check the damage and tell you what can be repaired.

Is my laptop worth repairing? We’ll compare the repair cost with a refurbished replacement from our shop and tell you honestly which makes more sense.

Do you repair MacBooks too? Yes. We’re board-level Mac specialists. See our Mac repair page.

Do I need an appointment? No. Walk-ins are welcome during store hours.